ACCESSIBILITY STATEMENT
Gelato Fortuna SL is committed to making its website accessible to everyone, including people with disabilities. We continuously work to improve the user experience and apply accessibility best practices.
SCOPE
This statement applies to the Gelato Fortuna website (the “Website”): www.gelatofortunatenerife.com
REFERENCE STANDARD
As a reference, we aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and related requirements from the European standard EN 301 549, where applicable to an informational website.
COMPLIANCE STATUS
The Website is under continuous improvement regarding accessibility. At this time:
- The Website has not yet undergone an independent external accessibility audit.
- We perform internal checks and progressively fix issues when identified or reported.
NON-ACCESSIBLE CONTENT (POSSIBLE LIMITATIONS)
Despite our efforts, some content may present limitations, for example:
- Some gallery images may not have sufficiently descriptive alternative text.
- Certain elements may have contrast or text-size issues depending on the device.
- Third-party platforms reachable via external links (e.g., social media) are subject to those platforms’ accessibility.
MEASURES WE TAKE
Where possible, we implement measures such as:
- Clear text and heading structure.
- Keyboard navigation support.
- Alternative text for relevant images.
- Descriptive link labels.
- Ongoing reviews of contrast and readability.
CONTACT AND SUPPORT
If you encounter an accessibility barrier, need the menu in an alternative format, or want to send feedback, please contact us:
Gelato Fortuna SL
Calle Hermano Pedro Bethencourt 13B, 38650 Arona, S.C. de Tenerife, Spain
Email: gelatofortuna@gmail.com
Phone: +34 922 78 28 87
We will respond within a reasonable timeframe and try to provide an accessible solution.
PREPARATION AND LAST UPDATE
This statement was prepared on 14/01/2026 and may be updated to reflect technical improvements or content changes.